Frequently Asked Questions

Yes. All Health Seva doctors are verified medical practitioners registered with the appropriate medical authority. You may request the doctor's registration details if you need assurance.

We provide qualified MBBS and MD doctors for home consultations across Patna. Our doctors are experienced in managing common acute and chronic medical conditions safely at home.

Home visits are primarily conducted by experienced MBBS doctors who perform a detailed clinical assessment, including history, vitals, and physical examination. If specialist input is required, we coordinate an online consultation with the relevant specialist. The visiting doctor assists in evaluation and helps ensure continuity of care under specialist guidance.

Absolutely. The visiting doctor conducts a thorough assessment, including medical history review, physical examination, and evaluation of current symptoms before prescribing treatment or recommending further care.

Home visit consultations typically start from ₹1000. Charges may vary depending on urgency, doctor qualification (MBBS or MD), timing, and specific service requirements. All applicable charges are explained clearly before confirming the appointment.

We offer convenient payment options, including UPI, NEFT/IMPS, and Cash. A proper invoice is provided for your records and potential insurance reimbursement.

Our regular service hours are 8:00 AM to 8:00 PM. Within these hours, urgent consultations can be arranged based on availability. In certain situations, limited night support may be possible depending on the doctor's availability. For any life-threatening emergency, we strongly recommend going directly to the nearest hospital.

Yes, we provide 12-lead ECG services at home. The service includes medical guidance to help you understand the findings and next steps.

Arrival time depends on doctor availability, distance, and current scheduling. We strive to arrange visits as promptly as possible. Exact timing is confirmed during booking.

Yes, each physical home visit is chargeable. Follow-up visits or additional consultations are scheduled separately, and applicable charges are communicated in advance.

A typical physiotherapy session lasts approximately 40-45 minutes. The duration may vary depending on the patient's condition and treatment plan.

In addition to doctor home visits, we provide nursing care, physiotherapy, lab sample collection, ECG services, medical equipment rental, vaccination support, dietitian consultation, ambulance coordination, and medicine delivery. Our team works in a coordinated manner to ensure continuity of care, especially for elderly, chronic, or post-hospital patients who require multi-service support.