Privacy Policy

At Health Seva ("we," "our," or "us"), we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect
   1. Personal Information
      • Name, address, email address, and phone number.
      • Health-related data, such as medical history and preferences, essential for service delivery.
   2. Non-Personal Information
      • Device details, IP address, browser type, and usage data for improving website and app performance.
   3. Payment Information
      • Billing details and payment methods processed through secure third-party gateways.
   4. Cookies and Tracking Technologies
      • Tools like cookies to enhance your user experience and gather analytics for service improvement. You may disable cookies via your browser settings if desired.
2. How We Use Your Information
   1. Provide, manage, and enhance our healthcare services.
   2. Schedule and deliver health services efficiently.
   3. Respond to inquiries and offer customer support.
   4. Facilitate secure payment transactions.
   5. Comply with legal and regulatory obligations.
   6. Personalize your experience with tailored recommendations.
3. Sharing Your Information

   We respect your privacy and do not sell your personal data. However, we may share your information in the following instances:

   1. With Healthcare Professionals and Trusted Partners: For delivering services such as medical care, diagnostics, or treatment.
   2. With Payment Processors: To securely manage your transactions.
   3. Legal Obligations: When required by law or to protect our legal rights.
   4. Business Transfers: In the event of mergers, acquisitions, or asset sales.
4. Data Security

   While we strive to protect your personal information, we rely on standard precautions to ensure data safety. These include:

   • Limiting access to authorized personnel.
   • Storing data securely in managed environments.

   However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

   You have the following rights regarding your personal data:

   1. Access: Request a copy of the personal information we hold about you.
   2. Correction: Request corrections to inaccurate or incomplete data.
   3. Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
   4. Opt-Out: Withdraw consent for specific uses, such as marketing communications.

   To exercise these rights, contact us at info@healthseva.in.

6. Third-Party Links

   Our website or app may include links to third-party sites. Health Seva is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of these sites before sharing any personal information.

7. Children's Privacy

   Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors without parental or guardian consent. Parents are encouraged to monitor their children's use of our services.

8. Changes to This Privacy Policy

   We may update this policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated effective date. Continued use of our services after updates constitutes acceptance of the revised terms.

9. Contact Us

   For any questions or concerns about this Privacy Policy or our data practices, please contact us:

   • Email: info@healthseva.in
   • Phone: +91 85218 35910
   • Address: G-31, PC Colony, Kankarbagh, Patna, Bihar, 800020